Michigan's fastest growing plumbing coordination team.
Serving homeowners across Michigan with fast scheduling, responsive customer support, and reliable plumbing coordination — powered by a modern operations team.
Built for modern plumbing support.
Grayfield Plumbing was created to modernize the customer experience in the plumbing industry. Our remote coordination team helps homeowners quickly connect with qualified plumbing professionals while ensuring smooth scheduling, communication, and support throughout the entire process.
- Centralized dispatch across every service area
- Dedicated coordinator on every job
- Transparent updates from first call to final invoice
Coordination that works like modern infrastructure.
Six services, one team, one platform — designed to make plumbing feel effortless for homeowners and profitable for pros.
Emergency Plumbing Coordination
Round-the-clock triage and dispatch when a leak, burst, or backup can't wait.
Appointment Scheduling
Real-time booking that matches homeowners with the right plumber, first time.
Customer Support
A dedicated coordinator on every job — clear updates from first call to final invoice.
Dispatch Management
Centralized routing so licensed pros arrive on time, prepared for the work.
Residential Plumbing Support
End-to-end coordination for homeowners across repairs, installs, and maintenance.
Multi-City Service Coordination
One team, nine cities — consistent quality wherever you live in Michigan.
Nine Michigan cities, one dispatch team.
If you're in one of these cities, a Grayfield coordinator is ready to route the right plumber to your door.
Don't see your city? Ask usJoin our remote operations team.
Grayfield Plumbing is expanding its customer coordination and scheduling team. We're hiring remote scheduling coordinators and customer support specialists who are highly organized, professional, and customer-focused.
- Remote-first work environment
- Flexible scheduling
- Growth opportunities
- Startup culture
Trusted by homeowners and the pros who serve them.
"I called at 7am about a burst pipe and had a plumber in my driveway before 9. The coordinator kept texting me updates — I've never had a home service experience this smooth."
"Scheduling was three clicks. No phone tag, no waiting windows. The tech showed up on time and knew exactly what the issue was before he walked in."
"Grayfield keeps my truck full without the headache. I focus on the work — they handle the phones, the routing, the invoicing. I'm clearing more than I ever did on my own and I'm not stressed."
"The dispatch team is the difference. I show up to jobs already scoped, get paid on time, and my weekends are actually mine. Best decision I made this year."
Reach the right team.
Whether you need service, want to partner, or are exploring a career, we're one message away.